CLOSER co.,ltd

Trusted Seller
Watches sold with Buyer Protection: 13364

4,8 out of 5 stars  |  Reviews: 9483

Detailed explanation of ratings 

 4,9 Shipping
 4,8 Item description
 4,8 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by Xavier C. from on 03. April 2024


Franck Muller Franck Muller フランクミュラー 8880CDT カサブランカ トノーカーベックス デイト 自動巻き メンズ _802587【中古】

Communication

Buyer's comment:

Pésima comunicación,termine comprado el mismo reloj a otro comerciante.

Dealer's comment:

Sorry this time. We will try to improve based on your opinions.

Review by fv from on 25. March 2024


Panerai Panerai パネライ PAM00312 ルミノール 1950 3デイズ スモールセコンド 自動巻き メンズ 箱・保証書付き_747795【中古】

Shipping
Item description
Communication

Buyer's comment:

Montre jamais reçue. Enquête très longue pour constater soi-disant la perte. Aucune information reçue pendant le processus.

Dealer's comment:

Sorry this time. When shipping to France, we lost many watches at customs and the packages never reached the buyers. Based on this experience, I could no longer trust French customs, so I stopped shipping. In other countries, you can use DHL to deliver your package without any problems.

Order canceled

Review by IVÁN H. from on 20. March 2024


Omega Omega 3510.50 スピードマスター クロノグラフ 自動巻き メンズ _689536【中古】

Communication

Buyer's comment:

No informan del coste de las taxas. No devuelven el dinero de forma inmediata.

Order canceled

Review by Erich P. from on 18. March 2024


Oris Oris 7641-41 アドバンスド デイデイト 自動巻き メンズ _765520【中古】

Communication

Buyer's comment:

Leider schwierig....

Dealer's comment:

Sorry this time. We will try to improve based on your opinions.

Older than 30 days

Order canceled

Review by Denys J. from on 05. March 2024


Seiko ...

Buyer recommends this dealer

Communication

Buyer's comment:

.

Dealer's comment:

I look forward to doing business with you again.

Order canceled

Review by Maciej M. from on 26. February 2024


Omega ...

Communication

Buyer's comment:

Seller did not have watarch posted on chrono24. I have asked question about time-peace I was interetested in, I received information everything is ok - next I made a purchase and day after I was informed seller does not have the watch. I believed chrono24 is a trusted site… Big disappointment.

Dealer's comment:

We will try to improve based on your opinions. Sorry this time.

Order canceled

Review by Kumail A. from on 21. February 2024


Omega ...

Communication

Buyer's comment:

Poor communication

Dealer's comment:

We will try to improve based on your opinions. Sorry this time.

Order canceled

Review by Andrew L. from on 12. February 2024


Omega ...

Communication

Buyer's comment:

I received no communication from the dealer at all. My order was just cancelled due to a "technical difficulty" with no more explanation than that. Very disappointed

Dealer's comment:

We will try to improve based on your opinions. Sorry this time.

Order canceled

Review by Lutz H. from on 24. January 2024


Breitling ...

Communication

Buyer's comment:

Das Angebot war aufgrund der fehlenden Papiere, des fehlenden Kaufsdatums und -Ort sowie der Diskrepanz der Bilder nicht vertrauenserweckend.

Order canceled

Review by Shahar M. from on 24. January 2024


Cartier ...

Communication

Buyer's comment:

The dealer didn’t answer me and my questions

Dealer's comment:

Sorry this time. We will strive to improve based on your opinions.

Review by guillaume D. from on 24. January 2024


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Montre arrivée avec le bracelet cassé et surtout pas en cuir contrairement à précisé sur l’annonce (le bracelet est en similicuir de mauvaise qualité). Cependant j’ai tout de meme reçu un remboursent à hauteur de 50 $ ce qui n’est pas suffisant mais témoigne de l’effort fait par le vendeur. Dommage d’en arriver là !

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Review by carlos r. from on 09. January 2024


Oris ...

Shipping
Item description
Communication

Buyer's comment:

El anuncio describía el artículo como buen estado y cuando lo recibí estaba muy oxidado y dejó de funcionar. Tuve que pagar tasas de importación muy altas y no merecía la pena devolver el artículo. Me hice cargo de la reparación. Chrono24 me compensó haciendo un depósito de una cantidad ( mucho menor que la reparación) para futuras compras, cosa que agradezco

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Review by George O. from on 09. January 2024


Hermès ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Would work with this dealer again.

Dealer's comment:

I was relieved that the package arrived safely. I look forward to doing business with you again.

Order canceled

Review by JEAN JACQUES c. from on 05. January 2024


Hermès ...

Communication

Buyer's comment:

pas de réponse a mes proposition de prix

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Review by Jose Fleiderman from on 28. December 2023


TAG Heuer ...

Item description

Buyer's comment:

Encontré una publicidad engañosa, pues el reloj no era de hombre sino de mujer. Soy una persona de la tercera edad, que no maneja bien la computación y menos los tramites para devolver el reloj recibido.

Order canceled

Review by GIOVANNI C. from on 20. December 2023


TAG Heuer ...

Communication

Buyer's comment:

Vendeu artigo para mais de um comprador. Uma mistura de ganância do vendedor e do C24.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Philip S. from on 14. December 2023


Frederique Constant ...

Communication

Buyer's comment:

I bought a watch from this seller for a good price, the next day he texted me that it was bought by someone else and he had to cancel my order. The money was deducted about a week ago and still has not been returned. I highly recommend to avoid that seller. Also the customer support of Chrono24 is rude and not professional.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Ionut C. from on 13. December 2023


Seiko ...

Communication

Buyer's comment:

Am câteva întrebări cu privire la un produs și nu am primit nici un răspuns

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Juan Jose G. from on 11. December 2023


Orient ...

Buyer recommends this dealer

Communication

Buyer's comment:

No pude comprar el reloj no funcionaba bien el sistema.Me parece un buen comerciante.No hubo comunicación.

Dealer's comment:

I look forward to doing business with you again.

Order canceled

Review by Pascal E. from on 08. December 2023


TAG Heuer ...

Communication

Buyer's comment:

Habe Die Ware gekauft und sofort bezahlt , nach 3 Tagen schrieb der Händler mir , er würde die Uhr nicht finden , danach hat es nochmal 3 Tage gedauert bis ich das Geld wd zurrück überwiesen bekomme habe , da dies eigentlich ein Weihnachtsgeschenk war ist dies nun sehr sehr ärgerlich und der Verkäufer hat sich nicht kooperativ gezeigt eine Alternative zu finden , nicht zu empfehlen!!

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Jim C. from on 30. November 2023


IWC ...

Communication

Buyer's comment:

seller is not responsive to my queries. my money was in their hands but no actions from the seller.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Alan M. from on 08. November 2023


BALLWATCH ...

Communication

Buyer's comment:

Agreed to pay the list price and it appeared that the item was shipped later the same day as a tracking number was provided. Then the seller sends me a message saying they found an issue with the bezel and wanted to address the issue, and had in fact NOT shipped the watch. The tracking number was for a different parcel going to the USA, not even to Canada where I live. I lost complete confidence in the seller at that point and had Chrono24 cancel the order. Also, very slow communications. I further doubt that they have had over 9000 transactions in under 3 years on this website.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Marcin W. from on 03. November 2023


Oris ...

Communication

Buyer's comment:

Two days after purchase seler wrote that watch is no longer available, only lose my time and 100 euros for bank transfer and exchange. profesionall seler? Joke!

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Order canceled

Review by Bag full of nopes from on 30. October 2023


Omega ...

Communication

Buyer's comment:

They mislabeled an Omega Seamaster. The listing said they had possession. I got a note 2 days after purchase saying it was broken and would need repair, no offer to refund. If it was in hand, why wouldnt they know it was damaged? Shady. I had to ask. It's been a week and I haven't gotten the refund. Buyer beware.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time. Your funds are managed by Chrono24. Please contact Chrono24 regarding the refund period.

Review by Trevor M. from on 19. October 2023


TAG Heuer ...

Shipping
Item description
Communication

Buyer's comment:

This company sold me a fake watch! The "serial number" is nor recognized by TAG Heuer, and they have advised it is not authentic. Watch out!

Dealer's comment:

The watch which we treat is the genuine article which our valuer judged. However, I can receive returned this watch when that watch is said to be an imitation in Official shop.

Order canceled

Review by Gregory S. from on 22. September 2023


TAG Heuer ...

Communication

Buyer's comment:

Took way too long to respond to messages.

Dealer's comment:

We will strive to improve based on your opinions. Sorry this time.

Review by 희선 최. from on 24. August 2023


IWC ...

Shipping
Item description

Buyer's comment:

사진상과 흠집같은걸 적어두지 않았네요

Dealer's comment:

I was relieved that the package arrived safely. We look forward to doing business with you again.

Review by fabrizio M. from on 21. August 2023


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Orologio aveva la lunetta rotta che girava, perdeva il tempo e un cinturino fasullo. Lo stato era descritto come sufficiente ma il prodotto era difettoso e non risponde alle domande ed assistenza post-vendita inesistente

Dealer's comment:

It was noted in the listing that the strap was not original. As you can see from the photos it is not the original. Please understand this. We will try to improve based on your opinion. Sorry for this time.

Order canceled

Review by Juan F. from on 10. August 2023


Omega ...

Communication

Buyer's comment:

No he recibido respuesta.

Dealer's comment:

sorry i missed your message. We will try to improve based on your opinion.

Order canceled

Review by André T. from on 01. August 2023


Breitling ...

Communication

Buyer's comment:

Transaction was cancelled after payment. I do not believe the reasons for the cancellation.

Dealer's comment:

Sorry for this time. There was a problem with the watch and I was unable to ship it.